PIF Strategic Plan 2023-24

Announcing our Strategic Plan 2023-24

At the Payments Innovation Forum (PIF) AGM 2023, we presented a high-level overview of our strategic goals for the year ahead. As a not-for-profit organisation, PIF members are the lifeblood of our association and at the heart of everything we do. That's why we are excited to share with you our new Strategic Plan 2023-24.

After a careful planning process, our new strategic plan is a strong expression of the collective experience of our community, and our mission to promote innovation in payments that balances the needs of industry, regulators and consumers. It sets out our vision, mission and key goals, and the strategic objectives to focus our work. It also speaks to our values, especially those of transparency and accountability. We believe that our strategic plan will allow us to adapt and flex with the fast pace of change in payments and fintech, whilst continuing to meet the evolving needs of our members.    

Sitting behind our strategic plan is a separate action-orientated operational plan, which sets out how we will deliver our strategic priorities. It is the next level of detail to our strategy, providing a crucial link between the overarching mission and vision of PIF and the day-to-day activities of the PIF team. As with the Strategic Plan, our operational plan is designed to flex with change. We will shortly launch a member survey to gather your views on individual parts of the operational plan relating to areas such as our community events, research and member guidance. 

In the meantime, we welcome your feedback on our new Strategic Plan 2023-24. If you have any questions or suggestions for us, please do not hesitate to get in touch. 

We would like to take this opportunity to thank you for your continued support. We look forward to working with you and your colleagues in the year ahead.