Thursday, 21 May 2026 | Eight Club Moorgate, London

12:00Registration, refreshments and a light lunch
13:00Welcome and opening remarks

Scott Dawson, CEO, DECTA / Chair, Payments Innovation Forum (PIF), Chris Ford, Senior Director, BHN EMEA, BHN (Blackhawk Network) / Non-Executive Director, PIF and Diane Brocklebank, Executive Director, PIF
13:05Keynote:
Delivering good outcomes for consumers

Kiran Jan, Consumer Duty Supervision, Policy & Competition, Financial Conduct Authority
13:35Presentation: 
Disbursements in a disrupted world: The evolving landscape of government payments outside the UK

Simon Wright-Lakin, Vice President, Public Sector Europe, Solutions and Outreach, Mastercard
14:00Fireside Chat:
Graham Mott, Director of Strategy, LINK in conversation with Joanne Dewar, Project Lead, Project Nemo
14:15Panel:
Beyond the transaction: Harnessing lived experience to maximise the impact of public sector payments
Consumer advocates share insights from the people they support and represent, highlighting the barriers many face in accessing social support payments. The panel will explore how people-centred, accessible payment design can improve outcomes for those most in need. 

Geri Burton, Project Nemo, Emily Baum, Climate Risk Lead, FIS, and Meike Beckford, Managing Director, Dosh Financial Advocacy.
Moderated by Faith Reynolds, Director, Devon Fields Consulting.
15:00Networking Break 
15:30Presentation: 
Inbest.ai
Manu Peleteiro, CEO, Inbest
15:50Presentation:
mydosh.com
Simon Thomas, Head of Regulated Products, allpay
16:15Presentation: 
Cash Perks
Gareth Evans, Founder & Director, Cash Perks
16:35Presentation:
Why cash-first doesn't mean cash-only
The Crisis and Resilience Fund (CRF) introduces a cash-first approach to crisis support. This presentation outlines the practical implications of this requirement and how to strike the right balance between flexibility, protection and accountability.

Mark Bufton, Senior Business Development Manager, BHN
16:45Panel:
Rethinking how the UK delivers over £180bn in public funds a year
Expert-led insights on the evolving use of cash and digital payments, the realities of designing and delivering public funds that genuinely meet people's needs and circumstances, and why a user-centred approach is necessary to strengthen the effectiveness and value of public sector funding.

Chris Pond, Chair, Financial Services Consumer Panel, Johnny Timpson OBE, Commissioner, Financial Inclusion Commission, and Maria Booker, Head of Policy, Fair by Design
Moderated by Joanne Dewar, Project Lead, Project Nemo.
17:30Reflections and closing remarks
18:00Networking Drinks Reception